Question 1

What is Ally?

Accepted Answer

Ally Water Assistant is an AI-powered water care app by Ally by WA.I.TER AI, Inc. It helps you maintain water quality, track maintenance tasks, and manage equipment for freshwater aquariums, reef tanks, pools, hot tubs/spas, and ponds.

Question 2

How do I create an account?

Accepted Answer

Download Ally from the Apple App Store on your iPhone or iPad and create your account directly in the app. Get it here: https://apps.apple.com/us/app/ally-water-assistant/id6758562623

Question 3

What platforms is Ally available on?

Accepted Answer

Ally is available today on iPhone and iPad through the Apple App Store only: https://apps.apple.com/us/app/ally-water-assistant/id6758562623. There is no Android app, web app, PWA, or desktop app currently available.

Question 4

Is there an Android or web version?

Accepted Answer

Not today. iPhone and iPad through the Apple App Store is the only way to use the Ally app. There is no Android app, hosted web app, PWA, or desktop app, and we have no launch date to share.

Question 5

How does the AI help with water testing?

Accepted Answer

Ally's AI can read test strip and liquid test kit photos to help interpret results, and it uses your test history to provide personalized recommendations. Results and photo quality can affect accuracy, so always verify readings that seem unusual against your test kit's instructions.

Question 6

Can I talk to Ally using my voice?

Accepted Answer

Yes. Ally supports voice interaction in the app — tap the microphone to speak your question, and Ally can read responses aloud.

Question 7

Can I take photos of my fish and plants?

Accepted Answer

Yes. Ally includes photo galleries for livestock and plants so you can build a visual history over time, with captions and dates.

Question 8

How do I track health changes visually?

Accepted Answer

Each livestock and plant entry has a Photos tab where you can upload photos over time to track growth, color, and condition changes.

Question 9

Does Ally work for pools and hot tubs?

Accepted Answer

Yes. Ally supports pools and hot tubs/spas with parameters, photo analysis for test strips, and maintenance scheduling tailored to those environments.

Question 10

What pool-specific parameters does Ally track?

Accepted Answer

For pools, Ally tracks Free Chlorine, Total Chlorine, pH, Total Alkalinity, Cyanuric Acid/Stabilizer, Calcium Hardness, Salt (for saltwater pools), and Temperature, each with pool-specific ideal ranges.

Cookie preferences

Frequently Asked Questions

Getting Started

Platforms & Availability

AI & Photo Analysis

Photo Galleries

Pool & Spa Care

Water Testing

Aquarium & Space Management

Equipment Tracking

Maintenance Tasks & Scheduling

Pricing & Subscriptions

Account & Data

Privacy & Data

AI Connected Apps

Technical & Troubleshooting

Still have questions?

Cookie preferences

Frequently Asked Questions

Getting Started

What is Ally?

How do I create an account?

What aquatic space types are supported?

How do I set up my first aquatic space?

Platforms & Availability

What platforms is Ally available on?

Is there an Android or web version?

Is Ally still in beta?

AI & Photo Analysis

How does the AI help with water testing?

Can I talk to Ally using my voice?

Which test kits work with photo analysis?

What are proactive AI alerts?

Photo Galleries

Can I take photos of my fish and plants?

How do I track health changes visually?

Pool & Spa Care

Does Ally work for pools and hot tubs?

What pool-specific parameters does Ally track?

What about spa/hot tub parameters?

Water Testing

Which parameters does Ally track?

How often should I test my water?

Can I manually enter test results?

How does trend tracking work?

Aquarium & Space Management

How many water bodies can I manage?

Can I track livestock and plants?

What information is stored for each water body?

Equipment Tracking

What equipment can I track?

How do equipment maintenance reminders work?

Maintenance Tasks & Scheduling

Can Ally suggest maintenance tasks?

How do I set up recurring tasks?

What notifications will I receive?

Pricing & Subscriptions

What's included in the free plan?

What are the subscription tiers?

How does billing work?

How do I manage or cancel my subscription?

Account & Data

Can I export my data?

How do I delete my account?

How is my data protected?

Privacy & Data

What data does Ally collect?

Do you share or sell my data?

What are my privacy rights?

AI Connected Apps

Does Ally connect to ChatGPT?

Is the ChatGPT connection required?

Technical & Troubleshooting

Does Ally work offline?

Why isn't my photo analyzing correctly?

How do I report a bug?

Still have questions?