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    Your Privacy Rights

    We believe you should have full control over your personal data. This page explains your rights and how to exercise them.

    Your Rights Explained

    Right to Access
    GDPRCCPA

    You have the right to request a copy of the personal data we hold about you. This includes your profile information, aquarium data, water test results, chat history, and any other data associated with your account.

    How to exercise: Request a copy of your data in your Settings under Account > Export Data.

    Right to Rectification
    GDPR

    You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

    How to exercise: Update your information directly in Settings or contact us for assistance.

    Right to Erasure (Right to be Forgotten)
    GDPRCCPA

    You have the right to request that we delete your personal data. This includes your account, all aquariums, water tests, equipment, livestock records, and chat history.

    How to exercise: Delete your account in Settings under Account > Delete Account.

    Right to Restrict Processing
    GDPR

    You have the right to request that we limit how we use your data while we verify its accuracy or assess a request.

    How to exercise: Contact our privacy team to request processing restrictions.

    Right to Data Portability
    GDPRCCPA

    You have the right to receive your data in a structured, commonly used, machine-readable format (JSON) and to transmit it to another service.

    How to exercise: Export your data in Settings under Account > Export Data.

    Right to Object
    GDPR

    You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

    How to exercise: Manage your communication preferences in Settings or contact us.

    California Residents (CCPA/CPRA)

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

    • Right to Know: Request information about the categories and specific pieces of personal information we've collected about you.
    • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
    • Right to Opt Out: Opt out of the "sale" or "sharing" of personal information. Note: Ally does not sell your personal information.
    • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
    • Right to Correct: Request correction of inaccurate personal information.
    • Right to Limit Use of Sensitive Information: Limit the use of sensitive personal information to what is necessary.

    To exercise these rights, visit our Settings page or contact us at privacy@allybywaiterapp.com.

    European Economic Area Residents (GDPR)

    If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have comprehensive rights under the General Data Protection Regulation (GDPR):

    • Lawful Basis: We process your data based on your consent, contract performance, or legitimate interests.
    • Data Protection Officer: You may contact our privacy team for any GDPR related inquiries.
    • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.
    • International Transfers: We use Standard Contractual Clauses for data transfers outside the EEA.

    ChatGPT connected app and your rights

    Ally offers an optional ChatGPT app. If you connect Ally to ChatGPT, several independent actions give you different kinds of control. Interface labels inside ChatGPT and iOS may change over time; look for the equivalent settings if the exact names differ.

    For a plain-language walkthrough, see Ally for ChatGPT privacy and permissions.

    • Disconnect the Ally app inside ChatGPT. Open ChatGPT's Settings, look for Apps or connector settings, find Ally, and disconnect it. This stops ChatGPT from calling Ally tools going forward. Signing out of Ally alone does not disconnect the connection.
    • Delete relevant ChatGPT chats. In ChatGPT's chat history, remove conversations that referenced your Ally data. Deleted chats follow OpenAI's own retention rules.
    • Manage or delete saved ChatGPT memories. In ChatGPT's Settings, look under Personalization for saved memories, and remove any items that reference your Ally information.
    • Adjust Data Controls and model-improvement choices in ChatGPT. In ChatGPT's Settings under Data Controls, choose how your chats can be used for model improvement. These choices sit inside your OpenAI account, not Ally.
    • Sign out of Ally. Signing out of the Ally iOS app protects the device but does not, by itself, revoke the ChatGPT connection.
    • Delete your Ally account. This removes Ally-controlled data under our Privacy Policy. It does not recall copies of information previously sent to OpenAI through the connection.
    • Cancel Ally subscriptions through the App Store. Paid tiers are managed by Apple. Cancel or change them in iOS Settings under your Apple ID, Subscriptions.

    See the Privacy Policy for the categories of information the current v1 read-only tools can return.

    Response Times

    GDPR Requests

    We will respond to your request within 30 days. In complex cases, we may extend this by an additional 60 days, but we will inform you of any delay.

    CCPA Requests

    We will respond to your request within 45 days. We may extend this by an additional 45 days if necessary, with notice to you.

    Need Help Exercising Your Rights?

    Our privacy team is here to help. Contact us for any questions about your privacy rights or to submit a request that cannot be completed through your account settings.